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MEASURING HR’s IMPACT ON BUSINESS PROFITABILITY

GENERAL QUESTIONS

1. Kindly share how you are recognized and appreciated at work?

2. How would you describe your work environment?

Are you given the opportunity to contribute in decisions that affect your organization.

LEARNING & DEVELOPMENT

Have you had any form of training since you joined the organization?

If “yes” to the question above, please continue with the questions below.

How were you selected for training?

On joining the company

Supervisor's recommendation

Compulsory for all employees

Upon employee request

Performance appraisal

Don’t know

How often do you undergo training?

Quarterly (every three months)

Every six months

Once a year

Every two years

What are the methods of facilitation at the training you have attended?

Lecture

Demonstrations

Discussions

Presentation

Seminar

Do the methods used during training have any impact on your skill?

Yes

How will you rate the quality of the training programme/s for which you have participated?

Very poor

Poor

Average

Good

Very good

Excellent

How relevant were the trainings you received to your work?

Not relevant at all

Not relevant

Not sure

Effective

Very effective

In your opinion, do you think training has helped improve your job performance?

Yes

Would you require further training for motivation towards performance improvement to enable you contribute to increased productivity?

Yes

EMPLOYEE ENGAGEMENT AND SATISFACTION

Organizations need to know how their employees feel at all times. People may start looking for other jobs if they don’t like certain parts of their current jobs. Unfortunately, most surveys only look at satisfaction, so we never get a true picture of the workplace. It is easy for managers or supervisors to change results to make themselves feel better.

Here are a few questions that will help you learn more about employee engagement and happiness:

Are you able to strike a work – life balance with the organization?

How would you describe your impression of communications within your company?

Compared to last year, how would you rate your knowledge of the company, its strategies, and its ongoing accomplishments?

How do you feel about the staff evaluation process at your organization?

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