Mayford House Surgery Patient Satisfaction Survey 2020

Which gender do you identify as?

How old are you?

Do you have any long-term health conditions?

Do any of the following impact on your ability to access our services? (tick all that apply)

Have you previously taken part in a practise survey?

How satisfying has your overall experience of Mayford House Surgery been?

The next few questions are about appointment booking and reception services.

How do you normally book an appointment at Mayford House Surgery?

How would you prefer to book your appointments? (tick all that apply)

How satisfied are you with the current appointment booking system?

How satisfied are you with reception staff?

9. Have you experienced difficulties with any of the following? (tick all that apply)

The next two questions are about your experiences with our clinical staff: the doctors, nurses, and health care assistants.

10. How satisfied are you with the care you have received from our clinical staff?

Next, we would like to know about your experiences surrounding medications.

How do you typically (re)order your medication? (tick all that apply)

How satisfied are you with the current system for (re)ordering medication?

In this last section we ask you to provide us with some written feedback.

Please tell us about something that works well for you at Mayford House Surgery.

Finally, please tell us about one area we could improve on.