Mayford House Surgery Patient Satisfaction Survey 2020

Thank you for taking the time to complete this questionnaire. All answers are anonymous.

To start with, please give us some information about yourself.

Thank you for taking the time to complete this questionnaire. All answers are anonymous.

To start with, please give us some information about yourself.

Which gender do you identify as?

Male

Female

Neither

Prefer not to say

Do you have any long-term health conditions?

Yes

Unsure

Do any of the following impact on your ability to access our services? (tick all that apply)

Have you previously taken part in a practise survey?

Yes

The next few questions are about appointment booking and reception services.

How do you normally book an appointment at Mayford House Surgery?

By telephone

Online

Other

Please Specify:

How would you prefer to book your appointments? (tick all that apply)

By telephone

Online

Other

Please Specify:

9. Have you experienced difficulties with any of the following? (tick all that apply)

The next two questions are about your experiences with our clinical staff: the doctors, nurses, and health care assistants.

11. How satisfied are you with the care you have received from...


Doctors	0 1 2 3 4 5 6 7 8 9 10 extremely dissatisfiedvery satisfied
Nurses	0 1 2 3 4 5 6 7 8 9 10 extremely dissatisfiedvery satisfied
Health Care Assistants	0 1 2 3 4 5 6 7 8 9 10 extremely dissatisfiedvery satisfied

Next, we would like to know about your experiences surrounding medications.

How do you typically (re)order your medication? (tick all that apply)

By telephone

Online

Through the practise postbox

Other

Please Specify:

In this last section we ask you to provide us with some written feedback.

Please tell us about something that works well for you at Mayford House Surgery.

Finally, please tell us about one area we could improve on.

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