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Customer Survey

Create an illustration of a diverse group of professionals engaging in a collaborative environment, with digital devices displaying financial services and team interactions, bright and welcoming atmosphere.

NIUM Customer Feedback Quiz

Your feedback is essential to us! Please take a moment to share your experience with our products and services. Your responses will help us improve and tailor our offerings to better meet your needs.

Reveal your thoughts on our onboarding process.
Highlight features you love or feel are missing.
Rate your overall experience and likelihood to recommend us.

15 Questions4 MinutesCreated by EngagingWave472

Company Name

NIUM products being used

Pay Out

Pay In

Card Issuance

How satisfied are you with your overall onboarding experience? Specifically:

Timeliness

Responsiveness

Query Resolution

As part of the process till Go-live, how was your experience with different functions?

A) Sales Cycle

B) Contract finalization

C) Compliance onboarding

D) Integration phase

What did you like the most about NIUM till now ?

Any improvements you would like to suggest in the way Team NIUM interfaced with you from initial Sales reach out through to Go Live?

Are there any product features you feel are missing with NIUM or challenges that we need to address?

How likely are you to recommend NIUM as a solution to your peers or customers?

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